The Charleston Denture Center Turns

to The DRS Group for Disaster Recovery

Water-Damaged Patient Records Scanned, Indexed

and Placed on Secure CDs for Fast, Easy Access

 

CHARLESTON, SC, December 16, 2006—The Charleston Denture Center in Charleston, SC suffered major water damage to their business and patient records. Their facility was flooded when a broken water pipe caused severe damage resulting in major business and patient disruption.  Needing a fast resolution, the Denture Center turn to The DRS Group for help.

 

After researching possible answers, The Charleston Denture Center selected The DRS Group of Georgia (located in Atlanta) to convert their patient records from paper to digital format. The key reasons for their decision are DRS's reputation for high-quality, fast turnaround and a recognition that disaster preparedness is critical for their business viability. DRS's secure facilities along the eastern seaboard are ideal for scanning confidential patient records.

Kimberly Barfield, the Charleston Denture Center's Office Manager, stated, “Our facility had more than two feet of water throughout the entire office. Everything was soaked and/or sustained water damage. One area that was severely impacted was our patient medical records. They were in bad shape and we needed a quick resolution. After researching the Web for companies offering disaster relief, we contacted The DRS Group."

Within hours of their phone call to DRS, their records were en route to the Atlanta DRS facility to be scanned and indexed. Barfield adds, "We opted for The DRS Group’s Document Management Solution and within just a few days we received our patients’ records on CD’s. The service and quality we have experienced with The DRS Group is outstanding."

“The DRS Group has given the Charleston Denture Center an opportunity to improve not only their workflow but their work efficiency," states Fred L. Gorton, Executive Vice President of Imaging Services. "Moving the Denture Center patient records to indexed CD's will cut their costs, enhance HIPPA compliance, facilitate local and remote secure access to patient data, and improve the quality of their overall service."

Now, the staff of the Charleston Denture Center has instant access to all patient medical records from PC's within their office. The digital records can be quickly accessed by user-name and a secure password for viewing, printing or faxing as necessary.
 

About The Charleston Denture Center

 

Founded in 1979, the Charleston Denture Center is part of the Piedmont Denture Center, which has six locations in South Carolina.   Our onsite laboratories allow our dentists and technicians to work together to personalize the denture or partial that customers need by allowing them to choose the look that is right for them before their teeth are finished.  Our same day dentures and partials carry unbelievable warranties and FREE adjustments.

 

Charleston Denture Center Media Contact:

Kimberly Barfield
Office Manager
Phone: (843) 744-8338
 

About The DRS Group

Founded in 1964, The DRS Group offers a complete line of document management services including imaging, data capture, and micrographics. The DRS Group is a leader in document conversions for local, state and federal government agencies; financial institutions; hospitals; and major corporations. Currently, the company’s production facilities convert more than 100 million documents each year making The DRS Group one of the largest service companies of its kind.

 

The DRS Group provides secure capture, management, delivery and preservation of critical information. The DRS provides paper, digital and film-based document preparation, scanning, indexing, and conversion services at either your site ("DRS On-Site") or our facility; DRS features a robust web presentment and storage solution, offering scalable content management technologies; DRS allows desktop storage of documents on your network or CD/DVD; DRS offers document and image output and management solutions to digital and analog media; and DRS Professional Services address your document consulting needs for virtually every enterprise environment with leadership, experience and advanced technical expertise.  Additional information may be found at the company's Website: www.drsimaging.com. 

 

DRS Media Contact:

Cliff Newman
President and CEO
Phone: (978) 570-1013
E-mail: cnewman@drsimaging.com